FlyStep — Information
Contact
Behind FlyStep there is a workshop, not a call centre. The person answering your email is the one who sews the slippers.
Customer care
For anything about an order, sizing, a delivery or a return, write or call us. We normally reply within one working day.
- Email: flystep.general@gmail.com
- Phone: +39 334 180 7351
- Certified email (PEC): flystep@pec.it
Choosing your size
Friulane are soft shoes and settle around the foot after the first few hours. If you are between two sizes, write to us before ordering: we know how each model fits and will tell you which to take. And if the size is wrong, the return is free.
Orders, shipping and returns
Delivery times and shipping terms are set out on the Shipping page. The right of withdrawal, how to return an item and the legal guarantee are set out on the Returns page.
Company details
- Registered name
- FLY STEP di Giuseppe Panetta
- Legal form
- Sole proprietorship (Italy)
- Registered office
- Via Umbria 7, 88821 Rocca di Neto (KR) – Italia
- VAT number
- 04048720793
- Tax code
- PNTGPP52B10I872G
- REA number
- KR - 233383
- Registered with
- Chamber of Commerce of Catanzaro, Crotone and Vibo Valentia
- Certified email
- flystep@pec.it
- SDI code
- KRRH6B9
- flystep.general@gmail.com
- Phone
- +39 334 180 7351